We want you to love your IVORA products! Our store was built on quality and trust, so if your order arrives unsatisfactory, we will resolve it immediately for you.Any unused item, in its original packaging, can be returned within 30 days from the shipping date for a full refund of the purchased products, except for bulk orders (15 items or more). The customer is responsible for the return shipping costs.Just email us at contact@ivora.shop to find out how to proceed with your return.Before purchasing, please check the size reference images available on the product page.